How to Share Feedback on HubSpot Betas (And Why It Matters)

If you're using HubSpot and enrolled in one of its beta programs, you now have a more direct way to share feedback with HubSpot’s product team. At Orbit Works, we help clients take full advantage of features like these including knowing how and when to give feedback that actually makes an impact.

Why Feedback During HubSpot Betas Is So Valuable

HubSpot regularly releases beta features to give users early access to new tools and improvements. These betas are a chance to explore what’s coming but more importantly, to help shape it.

Until recently, the feedback process during these programs could be fragmented. Users might leave comments via support, respond to surveys, or post in forums, but these insights often got lost or delayed. Now, HubSpot has introduced a streamlined way to collect beta feedback directly from the Product Updates section in your portal.

As a HubSpot consultancy, we recommend clients take advantage of this not just to improve their own experience, but to help shape the future of the platform.

How to Share Feedback on HubSpot Betas

Here’s how to make sure your feedback reaches the right people at the right time:

1. Go to the Product Updates Section In your HubSpot portal, navigate to the Product Updates area. This is where HubSpot publishes new feature announcements, including beta releases.

   
   

2. Select the “Your Betas” Tab This view is filtered to show only the beta programs you’re currently enrolled in. It’s the easiest way to keep track of what you’re testing.

   
   

3. Submit Feedback Directly You can leave feedback from the table view or click into an individual update for more detail. Whether you're reporting a bug, requesting an improvement, or simply sharing what works well your input goes directly to HubSpot’s product team.

   
   

4. Leaving a Beta? Share Why. If you decide to opt out of a beta, you’ll be prompted to provide feedback. This helps HubSpot improve the experience for others.

   
   

Who Can Use This?

Any HubSpot user enrolled in a public beta can share feedback, and there are no tier restrictions. If you're working with Orbit Works, we can help you identify which betas are relevant to your team and how to make the most of them.

Need Help Navigating HubSpot Betas?

At Orbit Works, we specialise in helping businesses implement, optimise, and grow with HubSpot. If you're exploring beta features or want strategic guidance on what’s worth testing, we’re here to support you.

Pro Tip: Want updates on the most relevant HubSpot betas for your business? Ask us about setting up a beta tracking workflow during your next strategy session.